Our Customer Care office and our warehouses will be closed Monday, September 4th for Labor Day. Shipping and processing times may be delayed due to the holiday. If you have an urgent need for an event, please call us so we can help you plan around this holiday. Customer Care can be reached at 855.630.3149, and we are available from 8 am to 4 pm (Pacific time) Monday through Friday.
- We ship Monday through Friday from Stockton, California. We do our very best to ship within 2 business days of your order.
- We ship complete case packs only.
- We usually ship the next business day after receiving your order.
- Standard shipping is via UPS ground. If you prefer an alternative shipping method, you must specify at time of order.
- Bambu does not offer drop-shipping services. If your order is to be shipped to an address other than the address we have on file for your business, this may result in a delay for verification.
- If the shipping address you provide requires a change by UPS (or other carriers) for incorrect information, there will be a $13.00 charge PER CARTON.
- We cannot accept responsibility for carrier shipping delays that are beyond our control.
Wholesale Minimum Order:
Our wholesale minimum order amount is $200.00 for opening orders and $150.00 for re-orders.
For more information about bambu or our products contact:
901 SE Oak Street, Suite 102
Portland, OR 97214
Hours: M-F 7:30-4:00 PST
Wholesale Inquiries in USA:
Wholesale Inquiries in Canada:
Wholesale Inquiries in UK & Europe:
Green Pioneer UK
Phone: 01380 859600
Green Pioneer Europe
Other inquiries elsewhere, please contact Jeff Delkin at firstname.lastname@example.org